When Rachel Meier took a job in Rome, Georgia, it wasn’t long before she suspected that something wasn’t quite right in the neighborhood behind her workplace.

“I’d walk out to my car every day and would hear lots of dogs barking, at least ten different dogs,” Rachel told me. “I didn’t think it was normal, so I got in my car and started driving around and I was like, oh-my-God!”

As a four-year cat rescuer with Angels Among Us Pet Rescue, Rachel has seen her fair share of animal abuse and neglect, but she wasn’t prepared for what she witnessed just footsteps from her job – dozens of skinny, chained dogs with no food, water or shelter in filthy, trash-littered backyards, and tons of thin, scruffy cats wandering loose between the houses and along the streets. With winter just around the corner and temperatures about to drop, Rachel knew she had to do something to help these desperate animals, and fast.

For those of you who have never heard of Rome (not to be confused with the capitol city of Italy), it’s a small, rural city 65 miles northwest of Atlanta with a large working-class population. Twenty percent of its citizens live below the poverty line. And if people aren’t able to provide for themselves, then you can pretty much guarantee they’re not properly caring for their pets. Such was the case in the disadvantaged community Rachel had inadvertently stumbled upon.

Without missing a beat, the young rescuer immediately reached out to one of her volunteer friends, purchased some straw bales and bags of pet food, and began canvasing the neighborhood, knocking on doors and offering supplies to anyone who needed them. Thanks to the two kindhearted women, several dogs and cats had softer places to sleep and full bellies that night. But Rachel knew just one random act of kindness wasn’t going to suffice – there was too much need in this community to walk away now. With visions of all those neglected dogs and cats haunting her thoughts, she went home and started to rally her troops. And thus, the Rome outreach and rescue effort was born.

By the time Rachel was ready to make her second and third visits to the neighborhood, fellow AAU volunteers Danielle Kramer, Monica Wesolowski and Jennifer Naujokas were on board. And once they witnessed the desperate state of the animals for themselves they, too, became deeply committed to the relief mission.

But in order to pay for all the pet supplies the impoverished community desperately needed, including food, doghouses, straw bales, flea, tick and heartworm preventative, toys and other accessories, the group had to find funding. And that’s where the magic of social media came in.

“We started posting on Facebook among our circle of Angels volunteers, emailing and calling folks and contacting local (pet supply) stores,” Danielle explained. “We asked Petsmart and Petco for expired food and began working with two Tractor Supply Co stores in Canton, which were amazing. They gave us a huge box of toys, cedar shavings, flea and tick treatments and de-wormers, just tons of stuff. We got a lot of donations from the Angels volunteers and started stockpiling supplies.”

Once word spread of the Rome effort, other Angels volunteers jumped on board to pitch in, and before long the group grew from the four core members to a dozen volunteers.

“This is the fifth trip where all of us have been together,” Danielle said. “So far I think we’ve rescued about 40 dogs from the area and helped about 100 animals. We’re trying to get more and more organized and we’ve learned a lot through trial and error, but no matter what, if we’ve helped one (animal), we’ve done well.”

As a long-time admirer of AAU and all the amazing work they do to rescue, rehabilitate and rehome dogs and cats in the Atlanta area, I jumped at the chance to join the group and experience the outreach effort for myself. It was inspiring to be in the company of such generous, compassionate individuals who love animals as much as I do, people more than willing to get up early on a weekend and devote an entire day to helping pets in need.

So last Sunday morning I found myself gathered with the group at our meeting place in the Rome Home Depot parking lot, some of us sipping coffee, all of us prepared to get dirty. It’s obvious these people have developed a close affinity, as there were plenty of smiles, laughter and hugs to be had as everyone greeted each other. After briefly discussing our itinerary, which included visiting and dropping off supplies at approximately 15-20 homes in three neighborhoods, we loaded up on straw bales and caravanned toward our first destination, our five trucks and SUVs packed to the gills with food and supplies. From the moment we arrived at the first neighborhood, it became glaringly obvious to me why this outreach mission needs to exist.

In most disadvantaged communities here in the south, I imagine that most animals live pretty much the same way as they do in the low-income neighborhoods of Rome. While there were a few exceptions, the majority of the dogs we visited lived on chains, often in dirty or overgrown backyards where they received very little human interaction. Forget about going on car rides to the dog park, sleeping on comfy couches or being part of a family – most of these dogs had nothing except for a dilapidated, makeshift dog house, if they were lucky. Fencing is expensive, and since many of the people don’t allow their dogs indoors – especially the large dogs – these animals are simply left outside to brave the elements and “guard” their owners’ property.

While most of the dogs were initially defensive when we approached (being tethered makes dogs more aggressive and protective of their space), once they realized we were there to give them treats, food and attention, the majority of them melted into friendly puddles of wiggling, wagging, squealing love, simply starving for attention and drinking up every ounce of it.

“This effort is so important to me because I’ve seen a change in these animals,” Rachel told me. “I see in their eyes how appreciative they are and how much even the small things we do for them mean. I’ve seen ‘ferocious’ dogs turn into playful puppies and sad, frightened puppies turn into happy, bouncing, playful things. I believe every animal has a soul and every creature deserves love and happiness, so I want to bring it to these poor souls in any way that I can. They deserve better than what they were dealt and if I can’t physically remove them from the situation and place them in a better one, then I at least want to better their lives in some way.”

As we slowly drove down the streets, stopping at homes and meeting with pet owners the core group had established relationships with, people came out of their small, rundown homes to greet us, some of them with wide-eyed children in tow. Most of the pet owners asked for dog or cat food and appeared genuinely appreciative for the help, some smiling with gap-toothed grins, their weathered faces glowing like kids on Christmas morning.

Meanwhile, Rachel moved about with laser-like focus, calling out to us for different supplies, making sure every pet household got what they needed and making note of what she’d need to bring next time. Danielle and Jennifer appeared to be more of the diplomats of the group, engaging with the people and gently advising them about proper pet care when it seemed appropriate to do so, all without sounding judgmental or superior. I was so impressed with their patience and restraint.

“A lot of these people are very receptive (to the information we give them) but you do have to be very careful in how you educate them because we are guests in their neighborhood and it’s easy to offend anybody,” Danielle told me. “No matter what your personal emotions are about something, you have to speak to them with respect. If they don’t want us in this neighborhood I guarantee you there will be folks who won’t allow us here.”

As the morning turned to mid-day, it seemed to me like every family we visited either had a tethered, sick, injured, pregnant or nursing animal. Even though low-cost spay and neuter is indeed available in many communities here in Georgia, few of these people seemed to know about these services or simply hadn’t taken advantage of them. As a result, some homes we visited were simply overwhelmed with too many animals, including one house with two female dogs that had both given birth a couple of weeks apart, resulting in 13 canines under one roof. Another family had been living with 15 small dogs in a tiny, 800-square-foot house and were relieved at the concept of surrendering a few of them to us. When the woman became teary-eyed at the reality of parting with “her babies,” we assured her they would all go to great homes.

Due to the fact that AAU now has upwards of 800 animals in its system, the rescue asks that volunteers make every effort to secure a foster home before accepting an owner surrender so the animal has a safe and secure place to land. While the group tends to rely mostly on AAU for taking any surrendered pets from the community, it also works with a couple of other rescues, including Road Trip Home Animal Rescue, which transports dogs out of Georgia and into regions with higher demand for rescue pets, and Furkids, another amazing local organization that focuses on rescuing cats and small dogs.

Once the woman agreed to surrender five of her 15 dogs, Jennifer and Danielle began a flurry of text messages with their foster network, trying to find placement for the scruffy terrier mixes. Mission accomplished, we loaded the pups in crates and packed them in the back of Jennifer’s SUV, quietly jubilant that these lucky dogs were now headed for much better prospects.

The rest of the day became a blur of more desperate dogs on chains, more litters of puppies or dogs with puppies on the way, cats running around everywhere, none of them fixed, one of them badly injured. One skinny, chewed-up looking tomcat ran up to me as I took a break by Danielle’s truck, crying beseechingly as if he knew I was there to help him. I quickly opened a can of cat food and sat by the skinny feline as he enjoyed his meal, yellow eyes glazed over in contentment. He reminded me of a tiger-striped cat I had had as a child and a wave of melancholy washed over me.

I must admit it was challenging to not feel animosity toward the people for the neglect we continued to witness, house after house, street after street. But once you started talking to them and looking into their eyes, you realized that most of them were actually kind people who cared about their pets, they just didn’t know any better or simply couldn’t afford to take better care of them.

“A lot of the way these people treat their animals comes out of ignorance – nobody ever taught them how to properly care for an animal,” Danielle explained as we drove to the next street. “Some of them think they’re doing right by them, like, ‘yes, my dog is chained outside, but I feed him.’ They simply don’t understand.”

It makes sense that if you don’t have enough money to take care of yourself and your family, you’re probably not going to spend what little you do have on veterinary care or premium food for your dog. So if your dog gets sick, pregnant or goes without a meal, that’s just how it is, and the animal has to live (or die) with its lot in life. Yes, maybe I am different in that I have always put my animals first, and if I couldn’t afford to properly care for a pet I wouldn’t have one in the first place, but not everyone thinks that way. And therein lies the emotional and mental torture of rescue – enduring the ignorance of human beings and the intentional or unintentional cruelty they inflict upon their pets.

Looking around, watching all these wonderful volunteers bedding down new doghouses with straw, petting dirty, neglected dogs and spooning cans of cat food into bowls for hoards of hungry kitties, I had to wonder, when does this end? As long as these people are living in poverty, so will their animals. So is it realistic for Rachel and her group to just keep coming out here month after month, year after year, and if so, is that really going to solve anything in the long run? Wasn’t this mission like putting a Band-aid over a much deeper, larger wound?

“I would like to see tethering laws as well as laws for spaying and neutering to end the vicious cycle of overpopulation, euthanasia, and homelessness, but until that happens I will continue to help,” Rachel said. “I have an amazing group of people who help me, from monetary, food, toy and medication donations to physically going out here and ‘getting dirty.’ I can’t do it without this group and so as long as I have their support and can physically and mentally do this, I will.”

Since irresponsible pet ownership and indiscriminate breeding are the main culprits of our pet overpopulation problem, it is indeed spay and neuter (and in my opinion, mandatory spay and neuter) that will ultimately solve this crisis. And that’s why one of the main objectives of the Rome group is to help the community stop the vicious cycle of litter after litter of puppies and kittens being born into poverty and neglect.

“We have approximately 20 or so dogs that the owners would like to have spayed and neutered – that is huge!” Jennifer exclaimed. “This is the first time we’ve heard such glorious of words of wanting to stop the cycle in this community. We are going to work very hard to find a spay and neuter vehicle to come out here in a few weeks.”

As the day wound to a close, I have to admit I was feeling somewhat zombie-like. How many more sad, lonely pit bulls would I see chained in dirty backyards, leaping excitedly at the prospect of any shred of loving attention from a human being? I wanted to take every one of them home with me, especially a blonde and white little girl whose soulful eyes pleaded with me as if to say, “please get me out of here.” It was torture to walk away from her. I haven’t been able to get her out of my head since.

“Not everybody can do this,” Danielle told me frankly as we drove away. “You have to be emotionally able to handle what you’re going to see and you have to be mentally and emotionally prepared for it. I would welcome anybody who would want to come out and do this but when people ask me about it I’m very honest with them. I tell them, ‘this is what you’re going to see, this is what it’s going to be like and it’s not the safest environment.’ It’s a great feeling to be helping and bringing supplies, and even though you can’t take that dog you’re making its life as comfortable as you can. But the hardest part is when you’ve got to walk away and you see those eyes watching you and they’re looking at you like, ‘come back!’ That’s the part that can haunt you.”

As someone who has always had an affinity for animals and has dedicated her life to spreading awareness about the cruelties non-human species face, I am very grateful to have had such an experience with an incredible group of fellow animal lovers. I walked away with a better perspective and understanding for what frontline rescuers are up against in this region, especially in disadvantaged communities where animal husbandry appears to be two or three decades behind the times. Ignorance begets ignorance, and while many of these people may mean well, they are simply victims of poverty and poor education, plain and simple. Surely these humans deserve our compassion, too.

But ultimately, stamping out animal neglect in our country, whether in rural southern communities or elsewhere, will ultimately come down to enacting stronger anti-cruelty legislation. No community should allow the indefinite tethering of a dog, under any circumstances. But until practices like this are outlawed and people are punished, their behaviors won’t change and the changes won’t be lasting.

“The biggest thing for Rome right now would be anti-tethering laws because all of these dogs are on chains, so that would eliminate that,” said Danielle. “Either you bring your animal inside or you don’t have one or you’re going to keep getting cited and fined, which a lot of these folks can’t afford. That’s where it will start – they’ll have to be held accountable for how they treat their animals. So it’s baby steps toward a bigger picture, that’s what this mission is.”

But until local lawmakers become inspired to enact tougher laws to protect the interests of animals, people like Rachel and her passionate group of kindhearted volunteers will continue to pick up the pieces, either removing animals from the community or helping the remaining ones live more comfortable lives. It may seem like one drop of water in a huge ocean of need, but even small steps can make a difference, even if it’s one pet and one pet owner at a time.

Although I highly recommend participating in a community outreach mission with a local rescue group, it’s definitely not for everyone. Improving the lives of animals doesn’t necessarily mean you have to “get dirty” or even donate money. Here are some other ways you can make a difference:

• Become a foster parent: Rescues are teaming with animals who need safe, loving and secure foster homes where they can be cared for, socialized and nurtured until they find their perfect forever homes. Fostering animals is so rewarding and while it can be sad to say goodbye, you can rest assured knowing you’ve played a crucial role in helping that animal along its path toward the amazing life it deserves.
• Get up and do something: Anybody can sit back, judge and point fingers. If you don’t like the way animals are treated and you want to see a change, become the change. Write letters to your local legislators, start an online petition, volunteer at your local shelter, donate supplies to a rescue organization or spread the word about animal welfare on social media.
• Be kind and help out: If you notice someone neglecting their dog, instead of judging or quietly despising them, ask the person if they need a bag of dog food, a $5 bail of straw or a doghouse. Remember, it’s about helping that animal, not whether you like that person or not. And who knows, maybe that individual could use your help, too? No random act of kindness is too small, so just do it.

“Animals don’t have a voice, we are there only voice,” Rachel said. “You can’t just think, ‘someone else will help,’ you have to help and in any way you can. Speak out if you see abuse. Start an outreach program if your community needs it – it’s easier than you think. There are people everywhere who are willing to help, and the difference you will make for the animals will be more than you could ever imagine.”

If you’d like to help this amazing group continue their mission helping the disadvantaged animals of Rome, please go to the group’s GoFundMe page – every little bit helps!

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” – Margaret Mead